You are not charged at the time of booking; you can pay for your treatment on the day with another card, cash, or with a gift voucher.
We require 24 hours notice for changes to bookings.
Please arrive 15 minutes before your appointment start time so that you are ready to start your treatment on time. Late arrival will result in appointment time being shortened.
Yes, we require card details to secure your booking. However, you will not be charged at the time of booking. You can pay for your treatment on the day using another card, cash, or a gift voucher.
We require at least 24 hours' notice to cancel or reschedule your appointment. If you cancel with less than 24 hours' notice, a £30 cancellation fee may apply. Cancellations with less than 1 hour’s notice or no-shows will be charged the full appointment fee, less VAT.
To ensure you receive the full benefit of your treatment, please arrive 15 minutes before your appointment start time. If you arrive late, we may need to shorten your treatment, but the full appointment fee will still apply.
Yes, you can. Please select 'couples' when choosing the number of guests if you wish to have a massage in the same room.
Please inform us of any medical conditions or special requirements during the booking process. This information is essential for us to provide you with a safe and personalised treatment.